Privacy Policy

What This Site Collects

This website is a product and service catalog — it does not process orders or payments. The only personal information involved is what you choose to share when you reach out to us:

• WhatsApp buttons: Clicking any "Enquire on WhatsApp" or "Chat on WhatsApp" button opens a WhatsApp conversation with FHE Traders directly on your device, with a message pre-filled. That conversation happens on WhatsApp, not on this website — we don't receive or store anything through the website itself.
• Contact form: The form on our Contact page (name, phone number, service of interest, message) does the same thing — it simply opens a pre-filled WhatsApp chat when you submit it. The website has no server or database behind this form; nothing is transmitted anywhere except into that WhatsApp message.

Payment Information

We don't collect or store any payment or financial information through this website, because no orders or payments are ever made here. Any purchase is arranged directly with our team via WhatsApp, phone, or in person.

Saved Items / Wishlist

If this site offers a "save" or "shortlist" feature for products you're interested in, that list is stored only in your own browser's local storage on your device. It is never sent to FHE Traders or any third party, and clearing your browser data will remove it.

Cookies & Analytics

We may use standard, privacy-respecting website analytics to understand general traffic patterns (such as which pages are visited) so we can improve the site. This does not involve selling your data or building an advertising profile.

Third Parties

We don't sell, rent, or share your information with third parties. Messages sent via WhatsApp are subject to WhatsApp's own privacy policy, as they take place on that platform.

Questions About Your Privacy

If you have any questions about how your information is handled, message us on WhatsApp or visit our Contact page.